Internal service excellence : a manager's guide to building world class internal service unit performance / Richard D. Hays.

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Material type: Text

TextPublication details: Sarasota, FL : Summit Executive Press, c1996.Description: 223 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
General books	PAC UNIVERSITY General Stacks	HF5415.53 .H39 1996 (Browse shelf(Opens below))	Withdrawn		21346

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Includes bibliographical references (p. 205-211) and index.