Negotiation genius :

Malhotra, Deepak, 1975-

Negotiation genius : how to overcome obstacles and achieve brilliant results at the bargaining table and beyond / How to overcome obstacles and achieve brilliant results at the bargaining table and beyond Deepak Malhotra, Max H. Bazerman. - Bantam trade paperback ed. - New York, N. Y. : Bantam Dell, 2008. - 343 p. ; 23 cm.

Includes index. "Harvard Business School." "Bantam Books."

PART I : THE NEGOTIATOR'S TOOLKIT. Claiming value in negotiation ; Creating value in negotiation ; Investigative negotiation -- PART II : THE PSYCHOLOGY OF NEGOTIATION. When rationality fails : biases of the mind ; When rationality fails : biases of the heart ; Negotiating rationally in an irrational world -- PART III. NEGOTIATING IN THE REAL WORLD. Strategies of influence ; Blind spots in negotiation ; Confronting lies and deception ; Recognizing and resolving ethical dilemmas ; Negotiating from a position of weakness ; When negotiations get ugly : dealing with irrationality, distrust, anger, threats, and ego ; When not to negotiate ; The path to genius -- Glossary.

9780553384116 0553384112


Negotiation in business.
Negotiation.
Business.
Verhandlungen
Kommunikation
Wirtschaftsethik
Betrieblicher Konflikt
Soziale Beziehungen
Industriesoziologie

HD58.6 / .M35 2008

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