000			03375cam a22004697i 4500
999			_c30403 _d30403
001			18844182
003			PACU
005			20190826164419.0
008			151027t20162016mdua f b 001 0 eng d
010			_a 2015955898
020			_a9781498517744
020			_a1498517749
020			_z9781498517751 _qebook
035			_a(OCoLC)ocn939422125
040			_aPACU _beng _cPACU _erda _dPACU
042			_alccopycat
050	0	0	_aHD59.2 _b.P88 2016
245	0	0	_aPutting image repair to the test : _bquantitative applications of image restoration theory / _cedited by Joseph R. Blaney.
260			_aLanham ; _bLexington Books, _c[2016]
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction: image restoration theory: time for the quantitative turn / Joseph R. Blaney -- Effects of image repair strategies / William L. Benoit -- Examining the impact of message strategy on organizational image / Patric R. Spence, Kenneth A. Lachlan, and Leah M. Omilion-Hodges -- Exploring the alignment of image repair tactics to audience type / John Gribas, James DiSanza, Nancy Legge, Karen Hartman, and Casey Santee -- Crisis communication effectiveness: the roels of relationship history and compassion / Christopher Caldiero -- An empirical test of image restoration strategies / Grant Cos, Tracy R. Worrell, and J.D. Blosenhauser -- "I'm sorry" is hard to say for Lance Armstrong: examining how this impacts public perception / Michel M. Haigh and Lauren Alwine -- Responding to criminal accusations: an experimental examination of Aqib Talib's 2011 aggravated assault case / Kenon A. Brown and Natalie A. Brown -- Measuring the enactment of IRT via social media: what are organizations and stakeholders saying during crisis? / Lisa V. Chewning -- Joker's remorse: an examination of failed humor and image repair / Ryan R. Montague -- Rejecting parenthood: the use and effectiveness of accounts in defending voluntary childlessness / Jeff Halford.
520			_aPutting Image Repair to the Test: Quantitative Applications of Image Restoration Theory examines content analytic, attitudinal, and behavioral claims to advance currrent assertions made about image repair discourse, its effects, and the surrounding discourse. The contributors provide empirical data to answer research questions and to test various hypotheses in one substantive volume that builds on prior research in this field. From back cover.
650		0	_aCorporate image.
650		0	_aPublic relations. _9498
650		0	_aCrisis management.
650		0	_aCommunication in management. _94177
650		0	_aOrganizational change. _9132
650		7	_aCommunication in management. _2fast _0(OCoLC)fst00870174 _94177
650		7	_aCorporate image. _2fast _0(OCoLC)fst00879659
650		7	_aCrisis management. _2fast _0(OCoLC)fst00883617
650		7	_aOrganizational change. _2fast _0(OCoLC)fst01047828 _9132
650		7	_aPublic relations. _2fast _0(OCoLC)fst01082892 _9498
700	1		_aBlaney, Joseph R., _eeditor.
906			_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg
942			_2lcc _cEBK