000			03291cam a2200301 i 4500
001			19187108
005			20170125110754.0
008			160722s2016 enk 000 0 eng
020			_a9780749475758 (paperback)
020			_z9780749475765 (ebook)
040			_aPACU _beng _cPACU
050	0	0	_aHF 5718 _b.B365 2016
100	1		_aBarker, Alan, _d1956- _eauthor.
245	1	0	_aImprove your communication skills / _cAlan Barker.
250			_aFourth edition.
260			_aUnited Kingdom ; _aNew York, NY : _bKogan Page, _c2016.
300			_ax,162 pages ; _c22 cm.
490	0		_aCreating success
500			_aRevised edition of Improve your communication skills, 2013.
520			_a"Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience, impressing a potential employer or simply winning the argument at an important meeting, sounding the part is key. This fourth edition of Improve Your Communication Skills is full of practical advice on all aspects of verbal and non-verbal communication. It gives vital tips on improving conversations and building rapport with colleagues, learning the skills of persuasion, and writing effective emails, letters and reports. This editionincludes new information focusing on communicating across borders and virtual teams and a new chapter on managing difficult conversations"--
520			_a"Improve Your Communication Skills is your practical guide to effective verbal, non-verbal and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, giving effective presentations, writing effective emails, letters and reports, and networking successfully. Now in its 4th edition, essential new content includes communicating across borders and virtual teams, influencing others subtly and managing difficult conversations, as well as helpful checklists and exercises. With the help of Improve Your Communication Skills, you will be able to achieve verbal, vocal and visual success - getting your message across every time. The creating success series of books... With over one million copies sold, the hugely popular Creating Success series covers a wide variety of topics and is written by an expert team of internationally best-selling authors and business experts. This indispensable business skills collection is packed with new features, practical content and inspiring guidance for readers across all stages of their careers"--
650		0	_aBusiness communication. _9624
650		7	_aBUSINESS & ECONOMICS / Careers / General. _2bisacsh
650		7	_aBUSINESS & ECONOMICS / Business Communication / General. _2bisacsh
650		7	_aSELF-HELP / Personal Growth / General. _2bisacsh
776	0	8	_iOnline version: _aBarker, Alan, 1956- author. _tImprove your communication skills _bFourth edition. _dNew York, NY : Kogan Page, 2016 _z9780749475765 _w(DLC) 2016034252
942			_2lcc _cBK _hHF 5718 _i.B365 _m2016
999			_c28817 _d28817