TY - BOOK AU - Franklin,Bob TI - Key concepts in public relations T2 - SAGE key concepts SN - 9781412923187 AV - HD59 .K49 2009 PY - 2009/// CY - Los Angeles, CA, London PB - SAGE KW - Public relations N1 - Includes bibliographical references p. 238-252 UR - http://www.loc.gov/catdir/enhancements/fy1006/2008928944-d.html UR - http://www.loc.gov/catdir/enhancements/fy1006/2008928944-t.html ER -