TY - BOOK AU - . AU - Hargie,Owen TI - The handbook of communication skills SN - 0415359104 AV - BF 637.C45 H284 2006 PY - 2006/// CY - London, New York PB - Routlege KW - Interpersonal communication KW - Communication KW - Psychological aspects KW - Interviewing N1 - Includes bibliographical references and indexes UR - http://www.loc.gov/catdir/enhancements/fy0649/96007560-d.html ER -