TY - BOOK AU - Malhotra,Deepak AU - Bazerman,Max H. TI - Negotiation genius: how to overcome obstacles and achieve brilliant results at the bargaining table and beyond SN - 9780553384116 AV - HD58.6 .M35 2008 PY - 2008/// CY - New York, N. Y. PB - Bantam Dell KW - Negotiation in business KW - Negotiation KW - Business KW - Verhandlungen KW - stw KW - Kommunikation KW - Wirtschaftsethik KW - Betrieblicher Konflikt KW - Soziale Beziehungen KW - Industriesoziologie N1 - Includes index; "Harvard Business School."; "Bantam Books."; PART I : THE NEGOTIATOR'S TOOLKIT. Claiming value in negotiation ; Creating value in negotiation ; Investigative negotiation -- PART II : THE PSYCHOLOGY OF NEGOTIATION. When rationality fails : biases of the mind ; When rationality fails : biases of the heart ; Negotiating rationally in an irrational world -- PART III. NEGOTIATING IN THE REAL WORLD. Strategies of influence ; Blind spots in negotiation ; Confronting lies and deception ; Recognizing and resolving ethical dilemmas ; Negotiating from a position of weakness ; When negotiations get ugly : dealing with irrationality, distrust, anger, threats, and ego ; When not to negotiate ; The path to genius -- Glossary ER -