TY - BOOK AU - Parasuraman,A. AU - Grewal,Dhruv AU - Krishnan,R. TI - Marketing research SN - 061866064X (instructor's exam copy) AV - HF5415.2 .P373 2007 PY - 2007/// CY - Boston PB - Houghton Mifflin Co. KW - Marketing research N1 - Includes bibliographical references (p. 581-611) and indexes ER -