TY - BOOK AU - "Okello, Angeline Akinyi" TI - The impact of information technology on service provision in private universities in Kenya. a comparative study of pan african christian university and united states international university (Africa) CY - Nairobi KW - INFORMATION TECHNOLOGY;SERVICE QUALITY;IT AND HIGHER EDUCATION;INFORMATION SYSTEMS;INFORMATION TECHNOLOGY-IMPACT N2 - Includes bibliographical references ER -