The handbook of conflict resolution :

The handbook of conflict resolution : theory and practice / Peter T. Coleman, Morton Deutsch, Eric C. Marcus, editors. - Third edition. - San Fransisco, Carlifornia Wiley 2014 - xxxviii, 1226 pages ; 24 cm

Includes bibliographical references and indexes.

"Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention. This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more"--

9781118526866 (hardback)


Conflict management.
BUSINESS & ECONOMICS / Management.

HM1126 / .H35 2014

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